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Current Position:Home>Support>FAQS

1, the Company sold certain goods are genuine licensed it? What service?

A: The company sold certain goods are authentic licensed, provide an invoice for free. With a certain company sales documents, all goods can enjoy service protection, a certain company will strictly fulfill its obligations replacement and return for the sale of goods. See sale description

2, the price of the price of a certain company's product stores and entities Why so different?

Answer: a product from the manufacturer to the agents, the size of the wholesalers, to rent expensive luxurious products shop, every aspect of layers increases, consumers can only passively accept inflated prices, but a certain company is a factory direct for. Discover the reasons for a certain company cheap >>>

3. How to buy orders at a certain company?

A: Under certain company alone and most shopping sites are the same, if you do not understand online shopping. View >>> detailed buying process (Each step can click view, a detailed introduction to enlarge Oh!).

4. The shipping container is damaged how to do?

A: Due to the road transport of goods damaged or lost items caused by commodity losses borne by us, so you do not have to worry about transportation problems. (Via long-distance transport of product packaging may be a slight collision is normal, but it will not damage the box of goods, packaging a certain company is famous for strong oh)

5. Will the freight is how much?

A: (1) You can click → Shipping Info → with shipping, freight, when shipped query.

(2) After you click on the purchase of goods, submit the order process, the system will inform you when a specific freight transport.

6. How much time can be sent?

A: Usually we have a warehouse stock, a day after 16:30 the day before the orders can be shipped by courier (will call you before may express home delivery), Shanghai, Zhejiang, Jiangsu and other provinces shipping 1- 2 days served, after Beijing, Tianjin, Guangzhou, Shenzhen, Chengdu, Chongqing shipping 2-3 working days delivery, other cities 2-5 days delivery (order details into my account there express a single number, you can check online self-prescribed goods in transit and arrival time) the first to offer online self-check function and distribution of orders!

7, I received the goods are not satisfied with how to do?

A: within 30 days after you receive the goods, if the goods are not satisfied, do not like, and unopened premise use or quality problems, you can unconditionally return or replacement of your satisfaction with the other commodities. For more details, please refer to the Return Process >>>

8, to not give an invoice?

All merchandise we sell are provided free of formal invoice, after you receive the goods and confirm the like into a certain company "My Account" "request an invoice" item online submit invoices obtained from our customer service will be flat letter mailed invoices to you. Request Invoice Description >>>

9, in which certain companies have to pay?

A: We currently supported payment methods, payment methods can see >>>

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